Customer Service Representative

Customer Service Representative
Pay rate $13 to $14 DOE
Location: Lavergene, TN 37086
Temp to Perm
Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
May schedule field service repair calls.
Handles requests for additional company materials.
Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.
Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.
2+ years customer service experience required
Business casual work enviornment
Possibility of temp to hire role

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